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Terms of Service
Effective Date: November 10, 2026
These Terms of Service constitute a legally binding agreement between you, the website user and customer, and MUEBLES DE COCINA AS MARIÑAS SL, the registered operator of the e-commerce website www.marinascocina.com. By accessing, browsing, creating an account, placing an order, or using any service features on our platform, you confirm that you have read, understood, and agreed to be bound by all the terms, conditions, provisions, and related policies outlined in this document. These Terms of Service apply to every visitor, registered user, and purchaser of kitchen tools and related products offered on our website, and are formulated in full compliance with Spanish commercial regulations, EU consumer protection directives, and applicable digital service laws. For any inquiries related to these terms, you may contact us at any time via our official channels: contact email lumir@marinascocina.com, telephone +34 981 77 51 37, or physical office address Calle Rúa das Mariñas 11, Bajo, 15300 Betanzos, A Coruña, Spain.
1. Platform Operator Identification
For all legal and contractual purposes, the official operator and data controller of www.marinascocina.com is the registered Spanish limited liability company:
Full Legal Name: MUEBLES DE COCINA AS MARIÑAS SL
Registered Commercial Address: Calle Rúa das Mariñas 11, Bajo, 15300 Betanzos, A Coruña, Spain
Official Contact Channels: Telephone +34 981 77 51 37, Email lumir@marinascocina.com
Commercial Registration Details: Our company is duly registered under the commercial registry of A Coruña, Spain, and holds all valid business licenses required for operating a kitchen tools e-commerce platform within the European Economic Area.
All product listings, transaction processing, customer support, and after-sales services provided through the website are directly operated and managed by our team, which consists of home cooking lovers dedicated to curating practical, durable, and well-designed kitchen gadgets for home cooks and small kitchen owners across the region. Our team has over 5 years of product experience, serving more than 90,000 happy customers with a catalog of over 150 curated kitchen products as of the effective date of these terms.
2. Account Registration and User Responsibilities
Certain features on our website, including saved checkout preferences, order history tracking, and exclusive member-only promotional offers, are only accessible to users who complete a valid account registration process. When you create an account on our platform, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid email address, correct billing and delivery address, and active contact telephone number. You are fully responsible for updating your account information promptly whenever any details change, to ensure we can reach you regarding order updates, delivery notifications, or critical service alerts.
You are also solely responsible for safeguarding the login credentials (username and password) of your account, and for all activities, actions, and orders that occur under your account, whether you have explicitly authorized those activities or not. You agree not to share your account login details with any third party, and you must notify our customer support team immediately if you detect any unauthorized access to your account, security breach, or suspicious activity. We will never ask you to provide your full account password via email, phone, or any non-official communication channel, and any request of this nature you receive should be reported to our support team immediately.
We reserve the right to suspend, temporarily restrict, or permanently terminate your account without prior notice if we determine that you have violated any clause of these Terms of Service, submitted fraudulent information, abused platform privileges, or engaged in any activity that harms the normal operation of our website, the legitimate interests of other customers, or the commercial rights of our company. In the event of account termination caused by your breach of these terms, any pending unpaid orders, unused store credits, or unredeemed promotional codes in your account will be automatically invalidated, with no corresponding compensation provided.
3. Product Information and Pricing Specifications
All kitchen tools listed on www.marinascocina.com, including but not limited to peelers, silicone basting brushes, and small cutting boards, are curated through real kitchen use tests by our team, to ensure every product meets strict quality standards for daily home cooking use. We make every reasonable effort to present product details, descriptions, images, functions, and material specifications as accurately as possible on the corresponding product detail pages. However, minor variances that do not affect product performance, such as subtle color differences caused by individual display screen settings, or tiny natural texture variations for wooden and bamboo cutting boards, are considered normal and will not be regarded as inaccurate product representation.
All product prices displayed on our website are denominated in Euros (EUR), and include applicable Spanish value-added tax (VAT) for domestic orders within Spain. For orders delivered to other EEA member states, the displayed prices will automatically adjust to comply with the local VAT regulations of the destination country during the checkout process, and no hidden tax fees will be added after you complete payment. We reserve the right to modify product pricing, adjust promotional activity rules, or update product stock status at any time without prior individual notice to users, but all modifications will not affect the valid orders that you have already successfully paid for before the price or stock update.
We take strict measures to avoid pricing errors caused by system malfunctions or manual input mistakes. However, if a product is listed at an abnormally incorrect price far below its normal market value due to unforeseen system errors, we reserve the right to cancel your relevant paid order after notifying you in a timely manner. If this situation occurs, we will process a full refund of all amounts you paid for that order to your original payment method within 7 working days, and we will not be liable for any indirect losses caused by this price error.
4. Order Placement and Payment Terms
When you click the “confirm order” button and complete the payment process on our checkout page, you are submitting a formal purchase offer to us for the selected products in your shopping cart. Your order is only considered as a valid, binding contract between you and MUEBLES DE COCINA AS MARIÑAS SL after we send you an official order confirmation email that verifies your payment has been successfully processed and the ordered products are in available stock. If the products you ordered are out of stock or cannot be fulfilled after you submit the order, we will contact you within 2 working days to provide you with alternative solutions, including waiting for restock, replacing with an equivalent product of similar value, or processing a full refund.
All payments on our website are processed through PCI DSS certified secure third-party payment service providers. We do not store full sensitive payment card information on our local servers, to fully protect your financial security. You agree that you will use only valid, legally owned payment methods when paying for orders on our platform, and you confirm that you hold full authorization to use the selected payment method to complete the transaction. We reserve the right to conduct identity verification checks for high-value orders or orders flagged for potential fraudulent activity, and we may suspend the processing of your order until you provide valid identity proof to confirm the legitimacy of the purchase, to protect both parties from payment fraud risks.
You are not allowed to submit malicious bulk orders, use unauthorized discount coupon cracking tools, or purchase products on our website for the purpose of commercial resale without our explicit written permission. Any orders that are confirmed to be submitted for large-scale resale or malicious hoarding will be immediately canceled, and corresponding payments will be refunded after deducting reasonable administrative fees incurred during the processing period.
5. Intellectual Property Rights Protection
All content published on www.marinascocina.com, including but not limited to website layout design, original text descriptions, product photographs, brand logos, promotional video materials, website code structure, and all software systems supporting the normal operation of the platform, are the exclusive intellectual property of MUEBLES DE COCINA AS MARIÑAS SL. These contents are protected by international copyright laws, European Union intellectual property regulations, and Spanish intellectual property legislation.
Without our prior explicit written authorization, you are strictly prohibited from copying, reproducing, modifying, distributing, publicly displaying, re-uploading to other third-party platforms, or using any of the above intellectual property contents for any commercial or non-commercial purposes. You may not scrape, crawl, or use automated data collection tools to extract large amounts of product information, user data, or website content from our platform, for any purposes including compiling a similar e-commerce product catalog for competing websites.
If you believe that any content published on our website infringes your legitimate intellectual property rights, you may send a formal notification with proof of ownership to our designated contact email. We will review your submission within 10 working days, remove or adjust the allegedly infringing content if your claim is verified to be legitimate, and communicate with you for further follow-up arrangements.
6. User Code of Conduct
When you access our website, leave public comments on product review sections, or interact with our customer support team, you agree to comply with the following code of conduct:
- You will not publish or transmit any illegal, harmful, defamatory, obscene, discriminatory, or threatening content, or any content that infringes the legitimate rights and privacy of other third parties.
- You will not upload viruses, malicious code, or harmful software that may damage the normal operation of our website, servers, or related systems.
- You will not impersonate the identity of other users, our company staff, or representatives of other related institutions when using platform services.
- You will not abuse customer support resources by submitting a large number of repetitive unreasonable requests, or deliberately harass our customer service team with offensive language.
- You will not attempt to bypass, crack, or break any security mechanisms, access restrictions, or functional limitations of our website system.
If we determine that your behavior violates any of the above provisions, we have the right to restrict your access to the website, permanently terminate your user account, and reserve the right to pursue corresponding legal compensation from you if your improper actions cause tangible losses to our company.
7. Exclusion of Warranties and Liability Limitations
Our website and all related services are provided on an “as is” and “as available” basis. We do not guarantee that the website will run continuously without any interruptions, 100% error-free, or completely free of viruses, security vulnerabilities, or other harmful components. We may temporarily suspend website operation for system maintenance, version upgrade, or emergency security repair purposes, without prior individual notification to all users, and we will not be liable for any service interruption losses caused by unavoidable technical maintenance arrangements.
To the maximum extent permitted by applicable law, MUEBLES DE COCINA AS MARIÑAS SL will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website services or purchased products, including but not limited to lost profits, wasted time, indirect economic losses caused by improper use of products, except for the mandatory liability scope specified by EU consumer protection laws that cannot be excluded by agreement. The maximum total compensation amount we pay for any dispute related to your order will never exceed the actual total amount you paid for that specific order.
Nothing in these terms will exclude or limit our liability for death or personal injury caused by our confirmed negligence, or for any fraudulent misrepresentation, or any other liability that cannot be legally excluded or limited under applicable Spanish and EU laws.
8. Policy Updates and Modifications
We reserve the right to revise, update, or modify the content of these Terms of Service, as well as the supporting related policies including the Privacy Policy, Refund and Returns Policy, and Shipping Policy, at any time to adapt to changes in our business operations, new legal regulatory requirements, or platform function upgrades. All updated versions of these terms will be published on the corresponding policy page of our website, with a clearly marked new effective date. For any major modifications that materially affect your legitimate rights as a customer, we will send you an official notification email to registered account users at least 15 calendar days before the new revised terms come into effect.
Your continued access to our website, placing of new orders, or use of our platform services after the effective date of the updated terms will be regarded as your full acceptance of all modified content. If you do not agree to the updated terms, you have the right to stop using our website services and close your user account permanently.
9. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Spain, without regard to its conflict of law rules. Any disputes, controversies, or claims arising from or related to these terms, your use of our website, or the products you purchased from our platform, will first be resolved through friendly amicable negotiation between you and our company. If the dispute cannot be resolved through negotiation within 30 calendar days, either party may submit the dispute to the exclusive jurisdiction of the courts located in Betanzos, A Coruña, Spain.
For consumer users residing in other EU member states, you may also choose to submit the relevant dispute to the local alternative dispute resolution (ADR) institution designated by your local consumer protection authority, in line with the requirements of the EU Online Dispute Resolution (ODR) platform rules, to resolve the dispute outside of court.
10. Final Clauses
If any individual clause of these Terms of Service is determined to be invalid, illegal, or unenforceable by a competent judicial authority, the remaining full content of the agreement will still remain in full force and effect, and will not be affected by the invalidated clause. Our failure to enforce any provision of these Terms of Service at any time does not constitute a waiver of that provision, or the right to enforce that provision at any subsequent time.
These Terms of Service constitute the full and complete agreement between you and MUEBLES DE COCINA AS MARIÑAS SL regarding your use of the www.marinascocina.com platform, and supersede all previous oral or written unofficial agreements, communications, or understandings related to the same subject matter.
All rights not explicitly granted to you in these Terms of Service are reserved by MUEBLES DE COCINA AS MARIÑAS SL. If you have any questions about any content of these terms, please contact our customer support team via our official channels before placing an order.